FAQs

Q?

Can I i order by phone?

A.

You can order online by selecting your required products from the shop and choosing your delivery method. If you need a custom sized or designed sign you can order over the phone by calling 0345 2000 675. You can order by emailing info@eusigns.co.uk with your requirements. You are welcome to come and visit our premises, located in Borehamwood, Hertfordshire and discuss your requirements face to face.

Q?

How do I know when my order is ready for pickup?

A.

You will receive an email informing you that your order is ready for pickup as soon as it is complete. You will also find our address and business hours in the email for your convenience.

Q?

How do I know EU Signs received my order?

A.

When you check out and place your order you will receive an order confirmation via email within few minutes. On occasion, a credit card will be disapproved for a variety of reasons. In those situations, you can call us on 0345 2000 675 or email us info@eusigns.co.uk.

Q?

How do I change an order I submitted to EU Signs online?

A.

Because orders are processed immediately, we are unable to change or cancel orders. You should contact our production team immediately to check if there is any chance of cancellation.

Q?

How you use my personal information?

A.

EU Signs does not sell, trade or otherwise, transfer to outside parties your personally identifiable information to any company or organisation. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release specific information about you, your company, or your account to comply with any valid legal process such as search warrant, subpoena, statute, or court order. We will never use your personally identifiable information to place you on any mailing list that does not belong to Citywest Group of Companies.

Q?

What is your minimum order quantity?

A.

There is no minimum quantity. As long as you pay the delivery and handling fee you may order any quantity you want. If you are local then you can come and collect from our trade counter ad there will be no delivery charge. Please select collection during check out.

Q?

Will I be able to talk someone about my order?

A.

Yes, due to your request we will contact you after you place your order to discuss and organise your workwear or embroidery requirements, whether you would prefer a logo or a text version of your company name.

You can also email any enquiry to sales@euworkwear.co.uk or call us on 0345200675

Q?

Can I pick up my order instead of paying for shipping?

A.

Definitely! EU Signs is located in Unit 6, Stirling Industrial Centre, Stirling Way, Borehamwood, Herts, WD6 2BT. If pickup is easier for you than shipping, please choose customer pickup as your shipping method at checkout.

Do NOT follow this link or you will be banned from the site!

We just renewed our website if you experience any difficulties please contact us on 02036407669 or info@eusigns.co.uk . Thank You!